Website keeps popping up after I’ve taken it down?

  • Unknown's avatar

    Hello,

    I’ve tried to take down my website a number of times and have the domain name redirect to my new website which is hosted elsewhere, but it seems to keep popping back up for some reason. I have a feeling it might have something to do with the site’s plug-ins automatically updating bringing it back online somehow.
    Is there any reason for this? Is it possible I’m doing something wrong?

    Help! Thank you!

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar

    Hi there,

    This could be a cache issue that you’re facing. Could you try searching for it on a private browser and tell me if the problem persists?

    Also, what is the domain for your website? If it is a self-hosted website the support you need would have to come from your hosting provider. Here is a link that explains the difference https://wordpress.com/support/com-vs-org/.

    Waiting for your reply.

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