Website Login

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  repmuhu · Member · Oct 20, 2016 at 2:53 pm

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  Hello, I am trying to login to my website museumofhumansexuality.org. I did not create the website and I am trying to figure out if it’s on wordpress.com or wordpress.org, I cannot get to the wp-admin login page it keeps coming up blank. I also cannot login to wordpress.org, which is where I thought it was hosted, but I can login to wordpress.com. I am not tech savy and I really need to be able to login to the website to change stuff as we are a non-profit organization.

  Pleaseee help! Thanks!

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  timethief · Member · Oct 20, 2016 at 2:55 pm

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  museumofhumansexuality.org is hosted by GoDaddy.com
  IP Address: 97.74.215.147
  Name Servers:
  ns24.domaincontrol.com
  ns23.domaincontrol.com

  I did not create the website

  Contact the actual owner of the site.

  You are posting to the wrong support forum. Your site is not hosted by wordpress.COM and we cannot help you.

  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

  Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  Some Jetpack solutions are here http://jetpack.me/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  WordPress app support https://apps.wordpress.org/support/

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  timethief · Member · Oct 20, 2016 at 2:57 pm

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  Contact the actual owner of the site.
  WHOIS

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  repmuhu · Member · Oct 20, 2016 at 3:01 pm

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  I am the actual owner of the site. The previous person in my position made the site.

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  timethief · Member · Oct 20, 2016 at 3:25 pm

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  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  WordPress app support https://apps.wordpress.org/support/