Website login help

  • Unknown's avatar
    whoisblanktho · Member ·

    Hi there, I seem to not be able to get into my website Whoisblanktho.com,
    The email that should be tied to (email visible only to moderators and staff). Please tell me why I am having issues logging into the admin account.

  • fstat · Staff ·

    Hi there,

    Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by Hostgator. Therefore, you need to contact them regarding your login issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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