website long in help

  • Unknown's avatar
    standupguy2611 · Member ·

    I created a domain through host gator and web address through the word press link on the host gator site, however when I go to the newly made address, it will not accept my log in credentials? what am I doing wrong?

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, it sounds like you are talking about a site using the standalone WordPress software and not a site hosted here on WordPress.com.

    Have you tried logging in to your site directly at the domain URL and adding wp-admin on the end or contacting your web hosting provider for assistance? If they say this is a WordPress problem, you’ll want to head over to https://wordpress.org/support where they likely have more experience with the type of issue you are having.

    Just to clarify, this support forum assists users of WordPressdotcom hosted sites and the guidance provided here may not be relevant to DIY WordPress.org sites hosted with an external hosting provider (e.g. Bluehost, GoDaddy, etc.). For more information on the differences: https://en.support.wordpress.com/com-vs-org/

    Best wishes

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