Website Lost

  • Unknown's avatar
    andresabessa · Member ·

    1. I have created and designed a website with Uncode theme.
    2. Stopped coming here and lost my WordPress membership.
    3. Just renewed it again today.
    4. Cannot seem to locate the previous website I had on this account.
    Thanks!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-xantium · Staff ·

    Hello there @andresabessa!

    Within 30 days of a plan expiration, you are able to restore the site to its previous state, by following the instructions outlined in the article linked below.

    WP
    Restore Your Site After the Plan Expires
    in WordPress.com Support
    3 min read
    If your site’s plugin-enabled plan expired, features like plugins and third-party themes no longer work. This guide explains how to restore your site after you upgrade back to a WordPress.com Business or Commerce plan. Seven days after a plugin-enabled plan expires, the site is reverted, removing the plugin and third-party theme functionality. We retain backups of your site for 30 days fro

    Outside of this timeframe, the remaining option is to restore the site from a backup that you manually downloaded from the Jetpack Backups for the site, before the plan expired.

    Had you saved any files or backups from the site, before you lost the membership?

    Looking forward to hearing back from you!

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