website lost

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  amysmith215 · Member · Mar 6, 2024 at 11:35 pm

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  Hi! I have my website built in wordpress but the host is GoDaddy. the DNS A record and CNAME was recently changed. How do I reverse this?

  When I logged in in my WordPress admin, I cannot go in.

  When I logged in in main WordPress account, the site is not already there.

  Does this mean the site built in wordpress was lost? PLEASE HELP.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Mar 8, 2024 at 2:54 pm

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  Hello there!

  Let’s clear up any confusion by distinguishing between three different versions of “WordPress”:

  1. The free, open-source WordPress software that powers your website.
  2. WordPress.org, where you can freely obtain the software to use with your chosen hosting provider.
  3. WordPress.com, a managed hosting provider of the WordPress software, which is where you’ve reached out for assistance.

  Since your site isn’t hosted with us, our ability to provide help and advice is limited. However, I can certainly point you in the right direction to get assistance.

  You’ll need to log into your domain registrar account and adjust the DNS settings to point to your site hosted at GoDaddy. GoDaddy support may also be able to assist you with this process.

  If you encounter further difficulties, I recommend reaching out to the WordPress community for guidance: https://wordpress.org/support/forum/how-to-and-troubleshooting

  I hope this information proves helpful! Feel free to reach out if you have any additional questions.