Website Lost After No Domain Payment

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  gijnturkish · Member · May 7, 2021 at 8:20 pm

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  Hello,

  I need help. My site verigazeteciligi.com. And ı missed the renew domain payment. I want to pay however ı can not find my information to make payment. Can you help me, please?

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  staff-ozmodiar · Staff · May 7, 2021 at 9:29 pm

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  I’m not seeing any upgrades associated with the WordPress.com user account you are posting from. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the upgrade. You’ll need to log into THAT account in order to make any changes.

  If you do not have access to that second account, here are a few options:

  Account recovery overview – https://wordpress.com/support/account-recovery/
  Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
  Account recovery form – https://wordpress.com/wp-login.php?action=recovery

  Finally, even if you do not have access to the correct account, if you have your payment information you can use our “Why was I charged?” tool. It was built for situations such as this:

  Why was I charged?

  Let us know if anything is unclear or you have any further questions.

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  verigazeteciligi · Member · May 7, 2021 at 9:41 pm

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  Hello,

  I finally found the correct address but cannot renew because I missed the payment. How can I solve it?

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  staff-blorbo · Staff · May 7, 2021 at 10:24 pm

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  Your domain verigazeteciligi.com expired on March 26. We sent several email warnings before it expired.

  Domain expiration is a lengthy and complicated process that takes about 90 days. You can learn more about expired domains here: https://wordpress.com/support/domains/domain-expiration/

  The good news is that we are still able to recover your domain, as it is currently in the Grace period: https://wordpress.com/support/domains/domain-expiration/#grace-period

  You’ll need to pay the regular $18 renewal price before we can recover the domain.

  I have sent a payment request for the total of $18 to the email address on your account. Once the payment is sent, please reply here to let us know, and we will send a note to our domain partner regarding verigazeteciligi.com. This process only takes about 2-3 days start to finish.

  Please hurry though, as will enter the Redemption period next if not renewed soon: https://wordpress.com/support/domains/domain-expiration/#redemption-period

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  kokkieh · Staff · May 8, 2021 at 7:26 am

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  Closing this thread as a duplicate of https://wordpress.com/forums/topic/website-lost-after-no-domain-payment-renew/, which you created under the correct account.