Website Lost After No Domain Payment -Renew

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  verigazeteciligi · Member · May 7, 2021 at 9:30 pm

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  I need help. My site verigazeteciligi.com. And ı missed the renew domain payment. I want to pay however ı can make it at all. Could you help me, please?

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  supernovia · Staff · May 7, 2021 at 10:45 pm

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  Hi @verigazeteciligi, can you pay the invoice we’ve sent? I’ll send a link again.

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  verigazeteciligi · Member · May 8, 2021 at 3:04 am

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  Hi, ı did the payment.

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  kokkieh · Staff · May 8, 2021 at 7:25 am

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  Hi there,

  I’ve emailed our domain provider to restore the domain.

  However, you should be aware that as your domain already expired on 27 March, it can go into redemption at any time. If that happens before our domain provider can restore the domain, there will be an additional $80 fee to restore the domain.

  But for now, we’ll wait for a reply from them, and hope we were still in time to recover your domain before it enters redemption.

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  verigazeteciligi · Member · May 8, 2021 at 7:30 am

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  Thank you for the information. Unfortunately, I could not see renew alerts due to an email that I was not using. For this reason, I could not make the payment. I have owned a domain for many years and have always paid. Hope it resolved.

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  kokkieh · Staff · May 8, 2021 at 8:01 am

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  We’ll let you know as soon as we hear back from our domain provider.

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  verigazeteciligi · Member · May 8, 2021 at 8:38 am

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  Thank you very much.

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  verigazeteciligi · Member · May 10, 2021 at 12:50 pm

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  Is there any improvement? Thank you.

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  staff-mckluskey · Staff · May 10, 2021 at 1:20 pm

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  Hi,

  We are still waiting for a reply from our domain provider. They usually reply within 48h, but since we reached out during the weekend, it might take a bit more.
  We’ll let you know once we have an update.

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  verigazeteciligi · Member · May 10, 2021 at 1:27 pm

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  I understand. Thank you.

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  verigazeteciligi · Member · May 10, 2021 at 7:57 pm

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  The site is back now :) http://www.verigazeteciligi.com/

  Thank you for all your help.

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  gwensmithx · Staff · May 10, 2021 at 10:23 pm

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  You’re very welcome! I’m going to close this request for now but if you have any questions about this or need further assistance please don’t hesitate to reach out to us.

  Have a lovely day and take care :)

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  verigazeteciligi · Member · May 11, 2021 at 4:39 am

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  Thank you veri much. Take care too. :)