Website lost in cyberspace!
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I’ll try and explain this the best I can… A client came to me to populate their website. Their friend in Brazil had half developed the website but it needed re-branding. The site was on a Brazilian server but the memory was too low and caused media upload problems. My client then transferred the website to Crazy Domains in Australia, from then I logged on through his new domain butekomrkooka.com.au. However, the URL for the site was still uzimo-desenv.com. I completely created the website for my client, then from the WordPress platform I changed the URL in the settings to butekomrkooka.com.au. Instantly I couldn’t login from either the old url admin or the new url admin. I fully backed up the website using the Updraft Plus plugin, but the files are only accessed from the admin platform. Crazy Domains have not been able to help. Does anyone have any advice? Otherwise I’m going to have to start the website from scratch again. Cheers.
The blog I need help with is: (visible only to logged in users)
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Hello @helenlewis83,
It looks like the website is a self hosted WordPress installation on Hostgator. This forum is exclusively for WordPress.com blogs.
You can visit the WordPress.org support forum by following this link.
Read about the differences between WordPress.com and self hosted WordPress here.
Regards,
Melbin Mathew -
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