Website made Uneditable by original Dev

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  lindquistshane · Member · Mar 24, 2022 at 2:46 pm

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  Hello,
  I do some light IT work for a catering company. We have a wordpress sight that was made around 2015. We have a new Dev to make some changes, however it seems as though we do not have top level credentials to make changes.

  is there any way to recover the top level creds? the original Dev that made the site has not responded to any contacts.

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  staff-blorbo · Staff · Mar 24, 2022 at 5:48 pm

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  What is the URL of the site you’re trying to access?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/