Website Missing

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  cadenceacappella · Member · Feb 28, 2022 at 6:52 pm

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  My website is completely missing and I cannot find it online, and also, all the information from the site is gone. Is there a way to retrieve my website

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Feb 28, 2022 at 10:49 pm

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  Hi!

  So, as you’ve noticed, something is wonky here. We’re looking into it and will get back to you as soon as we find anything out.

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  kokkieh · Staff · Mar 1, 2022 at 4:51 am

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  Hi there,

  Your site isn’t available because your domain expired on 14 February and no longer works. But all your site’s content is still fine, and as soon as you renew your domain, you’ll be able to access it again.

  You can renew your domain from the page at https://wordpress.com/me/purchases

  Looking at our logs, you disabled auto-renew on your domain in February 2020, and you renewed it manually last year. We sent you several emails between December 2021 and 15 February 2022 to remind you to renew the domain for another year, but perhaps those went into spam and you didn’t see them?

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  cadenceacappella · Member · Mar 23, 2022 at 3:41 pm

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  The link to renew is not working, where can I renew the website again?

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  staff-blorbo · Staff · Mar 23, 2022 at 9:26 pm

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  What error do you see when you try to renew at https://wordpress.com/me/purchases ?