Website missing

• 

  makeitloudstudios · Member · Nov 27, 2024 at 2:23 pm

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  Hi there! I recently started migrating away from wordpress.com. Unfortunately, for some reason, All in one WordPress migration didn’t work as expected. I was going to come to my website on wordpress.com to try to create a new backup, to apply at my new hosting solution, but the website is no longer visible on the list of sites, so I can’t access it. I also can’t seem to contact WordPress support directly, since the AI chatbot doesn’t provide a contact button when asked to talk to a human.
  
  Does anyone have any insight into what I can do to fix this situation?
  
  Thank you!

  The blog I need help with is: (visible only to logged in users)

• 

  aleone89 · Staff · Nov 27, 2024 at 3:23 pm

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  Hey there!
  
  It looks like the domain was connected to the new host and this broke the Jetpack connection for the site.

  I’ve gone ahead and fixed this for you, so you should be seeing this in the site list!

  I hope this helps!

  Let us know if we can be of any further assistance.