Website Name

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  aalimvendingservices1 · Member · May 2, 2023 at 4:18 am

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  When I type in my domain name that I paid for (aalimvendingservices.com) I receive an error message but when I type in (aalimvendingservicescom.wordpress.com) it opens. This is not how it should be. What do I nned to do to update this? It wasn’t like this before. What happened/changed?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · May 2, 2023 at 9:56 am

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  Hey there,

  Happy to help you with this.

  It looks like aalimvendingservices.com has been purchased with GoDaddy, which is a separate entity to WordPress.com.

  It looks like the domain needs to be connected to WordPress.com, which can be done as per these steps here: https://wordpress.com/support/domains/connect-existing-domain/

  The domain name servers at GoDaddy would need to change to:

  ns1.wordpress.com
  ns2.wordpress.com
  ns3.wordpress.com

  And then the connection would need to be set up here at WordPress.com.

  To note in order to set a custom primary domain, the site would need to be on a paid plan, at the minimum the personal plan:

  What is the plan for the site? Perhaps, I can offer some advice on what plan you need and how best to go about the build.

  Many thanks in advance!