Website Name Renewal

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  andrewbporter · Member · Nov 19, 2022 at 6:32 pm

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  Hello. My website riverstoryweddings.com was set to expire and I didnt purchase the name in time and forgot. How can I purchase the name again?

  Thanks.

  Andrew Porter
  (email visible only to moderators and staff)

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Nov 19, 2022 at 8:49 pm

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  Hi there,

  I checked and riverstoryweddings.com is now in a redemption period. The charge is an $80 late renewal fee in addition to the $18 we charge to renew the domain. Please confirm here if you agree to pay the fees and I will begin the domain restoration process along with providing a manual payment.

  Please visit the support page link for further instructions:

  Domain Expiration

  Let me know if you have any questions. Thank you!

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  andrewbporter · Member · Nov 19, 2022 at 9:10 pm

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  I agree to pay the fees. Let me know what I need to do! Thanks

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  andrewbporter · Member · Nov 20, 2022 at 1:51 pm

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  Hello,

  What do I need to do from here? I would like to pay the fees to get my domain back. Please help!

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  andrewbporter · Member · Nov 20, 2022 at 4:23 pm

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  I cannot see the option to pay the redemption fee or anything associated with the domain in my purchases. Please help!

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  amiteshg93 · Member · Nov 20, 2022 at 5:48 pm

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  Hello there,

  This ongoing thread has been flagged for staff attention.
  Thank you for your patience while forum staff gets back to you.

  :)

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  andrewbporter · Member · Nov 20, 2022 at 10:24 pm

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  How can you tell it is flagged?

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  amiteshg93 · Member · Nov 21, 2022 at 3:31 am

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  ” modlook” tag flags it for staff attention.
  :)

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  staff-95percentghost · Staff · Nov 21, 2022 at 10:36 am

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  Hi @andrewbporter ,

  We’ve sent the form for payment (for both redemption and renewal fee) to your email address – please let us know when you’ve had a chance to submit it so we can proceed with the redemption.

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  andrewbporter · Member · Nov 21, 2022 at 9:19 pm

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  Hello,

  I just paid the fee. Let me know what I need to do.

  Thanks!

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  aleone89 · Staff · Nov 22, 2022 at 8:16 am

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  Hello there,

  The domain has now been restored and can be seen via Upgrades > Domains.

  Please not that in order to set a domain as a primary custom domain, the site would need to be on a paid plan, at a minimum the personal plan.