website ( no address given)
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https://pqcanada.org/zh-hant
issue:
1. [no address given]2. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
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The “500 Internal Server Error” on the site indicates a critical server-side failure, and the secondary message—”Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument”—suggests your server is trapped in a crash loop where it cannot even load its own error pages. This cascading failure is most commonly caused by a corrupted .htaccess file or a “rewrite loop” in your site’s configuration, which prevents the server from correctly routing any requests. To resolve this, you should use an FTP client or your hosting File Manager to temporarily rename your .htaccess file to .htaccess_old; if the site restores, you can generate a clean version by simply saving your Permalinks settings in the WordPress dashboard. If the error persists, the crash is likely due to PHP memory exhaustion or a plugin conflict, which can be diagnosed by manually deactivating your plugins folder or increasing your WP_MEMORY_LIMIT within the wp-config.php file.