Website no longer working after running WP update

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  simonbowens · Member · Apr 30, 2018 at 9:01 am

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  Hi folks, just taken over admin of a WordPress site and clicked to update site. Result is that the website is no longer working.

  Any ideas on how to resolve would be gratefully received.

  Cheers

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  kosiew · Member · Apr 30, 2018 at 10:22 am

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  hi,

  You did not mention the url of your site.
  Since you clicked to update site, I believe your site is a self-hosted WordPress installation site.

  For help with that site you will want to post in the WordPress community forums at https://wordpress.org/support/

  You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
  https://wordpress.org/support/register.php

  To clear up any confusion, there are 2 versions of WordPress. WordPress.com is a managed environment different from using the open source WordPress installation. WordPress.com and WordPress.org are two, different entities.

  WordPress.com vs. WordPress.org

  WordPress.com forum helps the sites hosted on WordPress.com only

  Hope this helps

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  ahmadbaig1 · Staff · Apr 30, 2018 at 10:27 am

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  Hi,

  It would be helpful if you could provide the address of the website for which you are facing this issue.

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  simonbowens · Member · Apr 30, 2018 at 10:29 am

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  Home

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  themagicrobot · Member · Apr 30, 2018 at 11:02 am

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  Domain:zerocarbonyorkshire.org
  Registrar:GoDaddy.com, LLC
  Registration Date:2015-05-08
  Expiration Date:2019-05-08
  Name Servers:
  ns19.domaincontrol.com
  ns20.domaincontrol.com

  As your site isn’t hosted here and will be using the WordPress.org software you need to seek advice from your host or follow the links already provided by @kosiew