Website Not Accessible After Update

  • Unknown's avatar
    leckerley · Member ·

    I have a domain through GoDaddy and hosted by WordPress. I cannot access my website after an update. My DNS records are fine and no clear issues on Google Search Console. Worked through the troubleshooting article and still nothing. All 3rd party cookies and softwares needed are allowed.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-95percentghost · Staff ·

    Hi there,

    http://lucaseckerley.com/ appears to use the WordPress software and is hosted GoDaddy – this means it is separate from us here at WordPress.com. In order to get help with your website, we do suggest contacting either your host’s own customer support, or alternatively the community forums of WordPress.org:

    To clarify, there are two ways to use WordPress, you can either use the WordPress software downloaded from WordPress.org onto a web host (also known as self-hosted), or you may host your site with us here at WordPress.com. For reference, you can learn more about the differences between WordPress.com and WordPress.org here:
    https://support.wordpress.com/com-vs-org/

    That said, I was able to visit your site as a regular visitor now – it looks like it’s up and running again so it seems like you were able to resolve this!

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