Website not appearing in profile
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My website michaellenox.com is not appearing in my (email visible only to moderators and staff) account as it should. How can I recover access to my website?
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Hello there,
michaellenox.com is a WordPress.ORG software install on paid hosting, hosted by GoDaddy.com
Name Servers:
ns10.domaincontrol.com
ns09.domaincontrol.comThis is WordPress.COM support where we provide support for sites hosted on our servers. That site is not hosted on our WordPress.COM servers, our support docs do not apply to it, and we cannot help with it.
For hosting issues contact your web host. For software support post to https://wordpress.ORG/support
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.Jetpack support
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
See also https://apps.wordpress.org/support/ for app support. -
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