Website not available
-
Hi
I have been experiencing website access issues. I have requested people to test accessing the site, but on a few occasions my website was not available. Why is this? I want to ensure that my site is consistently up.
The blog I need help with is: (visible only to logged in users)
-
There is no access issue to your site. I have zero difficulty when it comes to accessing your site on 3 different computers and using 3 different browsers found here http://browsehappy.com
Please read https://en.forums.wordpress.com/topic/search-engine-optimization-7?replies=3#post-2462138 and know that search engines could care less about what’s published on static pages.
-
I cannot get access to my site from inside my account. It says I don’t even HAVE one- and need to start from scratch! ???
I am in process of re-doing, but this is ridiculous if I cannot gain access to do so and am paying monthly for a site it says I do not have!
S -
@4susancatherine
Contact the web host you pay please.There is no domain mapping upgrade for susancatherine.com and we do not provide support for that site at wordpress.COM.susancatherine.com is hosted by GoDaddy.com, not by WordPress.COM
Hosting provider: GoDaddy.com
WHOIS: Click Here
IP Address: 107.180.4.92
Name Servers:
ns20.domaincontrol.com
ns19.domaincontrol.comWordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page -
There is no problem with godaddy.
My domain is fine, its up and running, the problem is word press is no longer recognizing my premium membership which I’ve held since May.
so.. as there is no number to CALL someone, and explain the details, this particular venue is quite trying.
-
Hello there,
We do not provide support for domain forwarding. We do provide support for domain mapping to an existing domain URL from an underlying .wordpress.COM blog.re: mapping an existing domain
WordPress.com does not accept domain transfers but mapping an existing domain is possible.Domain mapping of an existing domain URL that you already own and purchased elsewhere is not done free of charge. You will have to renew the domain name purchase where you made, it and the domain mapping purchase here, each and every year.
Mapping an existing domain costs $13. annually and a domain name purchase and domain mapping are included in the Premium upgrade bundle.
In order to map to a domain one must have an underlying .wordpress.com sub-domain blog to map from and it does not matter what that underlying .wordpress.com URL is. It does not have to match the domain URL.
If you have registered a .wordpress.com blog you log in as Admin under the exact same username account that registered the WordPress.COM blog, and as you own a domain URL already, you can see here for mapping an existing domain. http://en.support.wordpress.com/domains/map-existing-domain/
It can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.
What is the URL of the underlying .wordpress.COM blog?
And, exactly which wordpress.COM username account purchased any upgrades for it? -
so.. as there is no number to CALL someone, and explain the details, this particular venue is quite trying.
There is no phone support here. All support docs are at http://support.wordpress.com
Type help getting support into the searchbox and click
https://en.support.wordpress.com/?s=help+getting+support
Results https://en.support.wordpress.com/help-support-options/In addition to support options linked to above we can email
help@wordpress.com
or
support@wordpress.comNote that it takes longer if we do that.
-
I am more confused than ever. I have had an existing account- wordpress elegant themes, hosted by go-daddy since May- I’ve had not problems all bills are paid… until I wanted to re-do the site a bit and put up a ‘coming soon’ page.
Since then, I cannot access the back end of the site to edit it.
susancatherine.com is the URL and from what I understand, I have a premium account. Bought Divi elegant theme and have been working with the site since May. So…what is mapping an existing domain? and why would anything change in the last three weeks?
-
I am more confused than ever. I have had an existing account- wordpress elegant themes, hosted by go-daddy since May
That is a wordpress.ORG software install at http://www.susancatherine.com/ and I repeat that we cannot help you here at WordPress.COM.
susancatherine.com is hosted by GoDaddy.com, not by WordPress.COM
Hosting provider: GoDaddy.com
WHOIS: Click Here
IP Address: 107.180.4.92
Name Servers:
ns20.domaincontrol.com
ns19.domaincontrol.comWordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page -
-
-
-
- The topic ‘Website not available’ is closed to new replies.
WordPress.com Forums 