Website not displaying

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  jambo2402 · Member · Jul 9, 2021 at 10:06 am

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  My domain was working fine and today whenever someone enters it in a browser it says it is not available

  The site I need help with is cotswoldgreen.wpcomstaging.com. It is not hosted by WordPress.com, but it is connected with Jetpack.

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  csabarakasz · Staff · Jul 9, 2021 at 1:46 pm

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  Hi there,

  When I visited the site you mentioned, cotswoldgreen.wpcomstaging.com, I was able to see the content.

  Do you still experience the issue?

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  staff-doublebassd · Staff · Jul 9, 2021 at 1:50 pm

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  Hi there,

  I am able to view the site as well. Let us know if you are still unable to see the site on your end.

  Thanks,

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  jambo2402 · Member · Jul 9, 2021 at 2:52 pm

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  Thanks for your help and I think I have found the problem. My credit card had expired on the account and the subscription had not been renewed. I am trying to get everything reinstated now with a new card!! Doh!!

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  staff-doublebassd · Staff · Jul 9, 2021 at 3:39 pm

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  Ah, glad you pinpointed the issue. Please let us know if you need any assistance with any payment problems.

  Thanks!