Website not loading

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  claireurquhart · Member · Nov 9, 2018 at 7:50 pm

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  When I visit my website it doesn’t load and the following message appears…
  Your PHP installation appears to be missing the MySQL extension which is required by WordPress.
  Can anyone tell me how this can be resolved?

  The blog I need help with is: (visible only to logged in users)

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  yashitamittal · Member · Nov 10, 2018 at 6:03 am

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  Hi there!

  It seems you are using the open source version of WordPress, WordPress.org, to host your website.

  Please contact your hosting provider to get help on this issue.

  You can also check out this document and see if it helps – https://help.dreamhost.com/hc/en-us/articles/360004096331-Your-PHP-installation-appears-to-be-missing-the-MySQL-extension-which-is-required-by-WordPress

  Support for open source WordPress can be accessed here-
  https://wordpress.org/support/forums/

  We are only able to provide assistance to the users whose site is hosted here at WordPress.com.

  Hope that helps :)