website not loading

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  dduncan2016 · Member · Sep 27, 2023 at 8:21 pm

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  Website wont load and we cant access the wordpress site our website is on

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Sep 27, 2023 at 10:39 pm

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  The only sites I see on your @dduncan2016 WordPress.com account when I check on our end are listed here:

  • paladincommercialcom.wordpress.com

  Is it possible you created your site under a different login that we are not able to see?  Is this an issue with your site at paladincommercial.com, which appears to be hosted with another provider (using eschelon.com name server addresses) as shown in the domain info here: https://www.whois.com/whois/eschelon.com

  Thanks for the additional info!