Website not loading possible .php error

  • Unknown's avatar
    jermainemtec · Member ·

    I have recently joined the business Mtec and I’m currently working on the website?

    I designed a new page and started updating the website, I then I have attempted to update the Mtec website to URL http://www.mtecfineart.com from http://www.mtecfreightgroup.com in the back-end and believe I need to also update the .php file.

    The website is now not loading and I can’t get into the back-end.

    Please let me know if you can assist me here as this is urgent.

    Thank you,

    JN

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • staff-zinnia · Staff ·

    Looking at that site I can see it’s hosted on GoDaddy. It’s not using our managed hosting environment from WordPress.com.

    For help, I would contact them first. Otherwise, there’s a volunteer network available for folks who run their own WordPress installations, which is how you’re set up. That is available at https://wordpress.org/support/forums/

    On WordPress.com our team offers a managed hosting environment. This means that we handle all the back end details of the site. Things like back ups, updates, security, spam, seo, ssl, mobile optimization, top notch hosting specs, and sorting out any errors or bugs that pop up along the way. When you run a stand alone WordPress installation, like what y’all have set up, then all of those details fall on to you – so instead of being able to focus on content you spend a ton of time and frustration fixing these sort of issues.

    All of our hosting plans are available on https://wordpress.com/pricing/ If you think a managed environment is a better setup for the project and your experience level then we can talk more about how to move your site over and what’s involved with that process.

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