website not on line

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  georgianbayprinters · Member · Nov 16, 2021 at 3:37 pm

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  website not online

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  melviinkhoo · Member · Nov 16, 2021 at 4:38 pm

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  Hi there,

  Do you mind sharing more about your issue?
  I do see that georgianbayprinters.wordpress.com is up and running.
  You can try to clear your browser cache or try another browser to see if it is working.

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  georgianbayprinters · Member · Nov 16, 2021 at 5:15 pm

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  its not online, it gives me this message:

  Service Unavailable
  The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

  Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

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  supernovia · Staff · Nov 16, 2021 at 10:07 pm

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  I think you must not be referring to georgianbayprinters.wordpress.com, and I don’t see another site on this account. Can you send a link to the site that’s giving you trouble? I do see a 503 on georgianbayprinters.com.

  Because that site isn’t hosted here with us, we most likely can’t help much. But here are a few ideas:

  – Check to see if you have an admin email with clues

  – Ask your host to check error logs

  – If this happened with a recent theme or plugin update or install, you can manually remove one like so (especially if it’s mentioned in errors):
  https://wordpress.org/support/article/managing-plugins/#manual-uninstallation

  – Ask your host to help you restore a good backup

  Going forward, you’ll also want to use the correct resources for help with the free WordPress code. We have some tips here: https://wordpress.com/support/help-support-options/#word-press-org-support

  WordPress.com uses that code for our hosting service. We provide support, maintenance, SSL, and more for our users. Once you’e resolved this issue, if you’d like to move the site to our services so we can be more involved in helipng you, let us know. You can find our pricing here:
  https://wordpress.com/pricing

  Hoping this helps!

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  georgianbayprinters · Member · Nov 18, 2021 at 2:07 pm

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  Hello everyone,
  I need help!!
  This website was designed and hosted by student who created 11 years ago.
  Now I cant find him and I have no idea about website building or hosting.
  I called Godaddy and the asked to add security at cost of $500.00 for 2 years.
  my website comes online and goes.
  when I tried to login as admin trough wordpress I got this link message:
  https://wordpress.org/support/article/debugging-in-wordpress/

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  aleone89 · Staff · Nov 18, 2021 at 2:30 pm

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  Hello @georgianbayprinters,

  Its sounds like self-hosted WordPress could be in use here – can you remember the URL of the site created?

  Many thanks.