website not opening after clicking on wordpress version update in admin panel

  • Unknown's avatar
    sagarsteel9 · Member ·

    Fatal error: Class ‘WP_Widget_Media_Gallery’ not found in /home/u600787715/public_html/wp-includes/class-wp-widget-factory.php on line 106

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    torres126 · Member ·

    Hi, the site you’ve linked doesn’t appear to have much content posted recently. I’m also going to assume you’re not referring to sagarsteel.wordpress.com since there is no need to update WordPress version on WordPress.com.

    To confirm, is that the site you are referring to? If not, what is the URL of your website?

    Bare in mind that if your websites uses the self-hosted version of WordPress (which I highly suspect) rather than WordPress.com, you should post in the self-hosted forums or alternatively contact your hosting prover. Note the difference here: https://en.support.wordpress.com/com-vs-org/

    Let us know this information and we’ll try and move forward. :)

  • Unknown's avatar
    thesacredpath · Member ·

    Hi @sagarsteel9, from the error you are receiving, I suspect your site is a self-hosted site and not hosted here at WordPress.com.

    For self-hosted WordPress sites such as yours, I would suggest asking for help in the volunteer-based WordPress.org forums.

    WordPress.com and WordPress.org are separate, so if you do not already have an account at WordPress.org, you will need to register.

    The differences between WordPress.com and WordPress.org.

    It may be that something happened during the upgrade, and you may have to manually install the latest version of WordPress by ftp or through the file manager on your hosting account.

    Alternately, contact your web host and see if they can restore a recent backup for you, if they have one.

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