website not showing as secure

  • Unknown's avatar

    I have linked my WordPress site to my URL http://www.thurstonsfarm.com however this is not showing as secure and when i try to go to the website I am receiving a error message which will not let me access the website. How do i correct this?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    A warning will always come up if someone visits your custom domain using “https://” instead of “http://.” However you can still continue on to the site. Each browser handles the warning differently — in Chrome one must click “Advanced” and then “Proceed to…”, in Safari you just have to click “Continue”… but the warning doesn’t lock you out of the site entirely.

    The reason why the warning comes up is this…

    We maintain SSL certificates for WordPress.com and all of its subdomains verifying security. We actually host your content using thurstonsbarn.wordpress.com but then display it using your custom domain, thurstonsfarm.com .

    When visiting over https:// your browser tries to check the Security certificate (that’s what https does), and it sees a certificate for WordPress.com — but it knows it’s trying to view thurstonsfarm.com — “That’s a mismatch! Give the error message!” thinks the Browser.

    The only permanent fix is to create new SSL certificates for every custom domain and we’re not able to provide that. But there’s no actual security issue here, just a mismatch in the certificate and the domain name shown.

    Users that visit using http:// won’t see the error, and anyone visiting with https: can create an Exception within their browser after the first time so the warning doesn’t come up again.

    I do apologize for the confusion though!

    Best,

    -Alex G.

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