Website not working

• 

  storisocksllc · Member · Nov 10, 2020 at 1:16 am

  • Copy link
  • Add topic to favorites

  Hi, I have had my website for awhile, i did an update and i guess there was a bug. i am back up and running but on my website you can’t ‘shop’. Nothing pops up. Is there any way someone can please help me. I would appreciate that!

  Best,
  John

• 

  staff-cara · Staff · Nov 10, 2020 at 9:10 am

  • Copy link

  Hi, John!

  Can you please share your website’s address? It will help us figure out the best way to get you the help that you need.

• 

  storisocksllc · Member · Nov 10, 2020 at 8:45 pm

  • Copy link

  My website is Storisocks.com

  thank you!

• 

  kokkieh · Staff · Nov 11, 2020 at 4:42 am

  • Copy link

  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact support for the ecommerce plugin you’re using directly for help with this.

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/