website not working

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  amsailing · Member · Nov 19, 2020 at 5:41 am

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  Hi, the interface seems to have completely changed, and I cannot see my previous and draft posts or pages anymore, also the website is not available. How can I contact someone who might be able to help?

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  kokkieh · Staff · Nov 19, 2020 at 10:00 am

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  Hi there,

  Are you speaking of http://javelins.org/?

  That site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider, and just connected to your WordPress.com account via the Jetpack plugin. We’re only able to help with sites hosted on our servers at WordPress.com.

  Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

  https://wordpress.org/support/forums

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  robplosky · Member · Nov 19, 2020 at 11:21 am

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  Hi, my site.

  http://www.Pestwise.co.uk

  Has stopped showing imagine sliders on mobile devices. Only works on desktops

  Any help appreciated.

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  staff-mckluskey · Staff · Nov 19, 2020 at 12:27 pm

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  @robplosky, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.