Website not working

  • Unknown's avatar
    laurenchev · Member ·

    Website says error when trying to open

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • ericfri · Staff ·

    Hi there,

    The problem is that there is no DNS A record.

    It looks like this domain name was just created a few days ago with Google. You’ll need to go into your Google console and sort that out. What it’s supposed to be depends on what you plan to use for web hosting.

    Are you planning on using the WordPress.com platform or the WordPress.org platform?

    Do you know the differences?
    https://wordpress.com/support/com-vs-org/

    You may need to contact Google support if you’re unsure on how to fix the DNS issues, they can be complicated if it’s new to you.

    This forum is dedicated to supporting WordPress.com, so any questions that are unrelated will probably be redirected to a more suitable support channel.

    I hope that helps.

    Cheers,
    Eric

  • The topic ‘Website not working’ is closed to new replies.