website not working

  • Unknown's avatar
    joeostervik · Member ·

    not sure but my MobileRhythmDjs.Com website is not working ?? I need to speak to someone asap ! Register.com says it’s not on their end. Error code is HTTP 500. My phone number is [redacted by staff] email is (email visible only to moderators and staff)

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-mckluskey · Staff ·

    Hi there!

    500 errors usually appear when there’s a conflict between plugins or themes on your site. Have you installed/updated any plugin shortly before the error occurred? A good first troubleshooting step is to deactivate all of your plugins. If the issue disappears, then reactivate one plugin at a time. Refresh your page each time you reactivate a plugin to see what causes the problem to return.

    If you need more help, though, I’d suggest posting to https://wordpress.org/support/forums/. Here, on these forums, we can only help with sites hosted on our servers, and yours is hosted on Register.com.

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