Website not working

  • Unknown's avatar
    qwiksource · Member ·

    Hi! I went to do an update on our website and it seemed to have crashed out website. When I try to log into the wordpress / go to our website it is showing This page isn’t working – is currently unable to handle this request.
    HTTP ERROR 500 – any help would be helpful as I cannot log into our backend anymore.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    I’m sorry you’re having trouble! Could you share a link to the affected site? The one you have here isn’t showing any errors for me.

    If your site isn’t hosted here, our staff won’t be able to fix it, but this article may help you sort out the issue with your copy of the software, and you can work with your host or with WordPress community resources as needed. Then after that’s resolved, if you’d like to move your site to our managed hosting services so we can help with issues like this going forward, let us know. We take care of maintenance, support, security … all of it. You can find our pricing here.

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