website not working
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Hello,
The last 2 days my wordpress hasn’t been working for me to continue editing my site. I had tried to complete my domain setup which mentioned 72 hours but I see the notification to complete setup still.
What’s happening is I go to my site editor but it doesn’t take me anywhere or else it takes me to a page saying unable to access the site. I go to pages to try to work on them and it shows i have 5 under published as well as 5 drafts but it comes up that there are no pages. I’m not sure if I have to try my domain setup again or something else is really wrong.
I’ve tried sending an email or starting a chat but the button to submit isn’t active to even submit. It’s happened to me once before and it fixed itself, but I really need to work on my site and I literally can’t do anything
The blog I need help with is: (visible only to logged in users)
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Hi there,
Usually when an issue like this occurs, it can be traced to an expired (or broken) login auth cookie stored on your local web browser. It looks like you are using Google Chrome as your browser, so with this in mind I would like you to try the following
- clear your cache and cookies based on the steps google recommends here: https://support.google.com/accounts/answer/32050
- Also make sure you are not blocking any “3rd party cookies” as explained in that guide as well.
- If you continue to have loading issues after completing those steps, I would like you to try another browser instead, like Firefox. Are you able to proceed if you use a browser other than Chrome?
Thanks for the additional info!
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