Website not working

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  reporteraeff587895 · Member · Jul 25, 2023 at 7:29 pm

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  Hi, I am the new owner of the Boone County Journal newspaper and our website just stopped working. How do I get it up and running?

  Self-declared URL: http://www.bocojo.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  saadahsan · Member · Jul 26, 2023 at 2:52 am

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  Hello there,

  I hope this message finds you well. I’m sorry to hear that you’re facing issues with your website. However, I must regretfully inform you that since your site is hosted on another hosting service, we don’t have access to specific information about your setup, which limits our ability to directly assist with the problem.

  Based on a brief investigation, it appears that the issue might be related to an expired domain. To resolve this matter, I recommend getting in touch with your hosting service or domain registrar directly. They will be in a better position to help you with domain renewal or provide any necessary guidance to address the situation.

  If your website is hosted on Google Cloud, reaching out to their support team would be your best course of action. Alternatively, consulting your website administrator, if you have one, can also be beneficial in addressing the expired domain problem.

  In the event that you’re considering exploring different hosting options, we would be delighted to welcome you to WordPress.com. Our hosting service offers a user-friendly platform, reliable support, and an array of features to help you build and maintain your website hassle-free.

  

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  Again, I apologize for not being able to directly resolve your current issue due to the constraints of not having access to your specific hosting setup. Please feel free to reach out to your hosting service or consider moving to WordPress.com, where we would be more than happy to assist you in creating and managing your website.

  If there’s anything else we can help you with or if you have any other questions, please don’t hesitate to let us know. We’re here to support you in any way we can.