website not working

  • Unknown's avatar
    julianafde3f268e · Member ·

    I changed the url from lincolnbaths.com to lincolnbathgroup.com in the back ind of my website and not I’m getting an error code.

    Self-declared URL: http://www.lincolnbathgroup.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • fstat · Staff ·

    Hi there,

    I understand the situation you’re facing after changing your URL, and I’d genuinely like to help. However, since your site is not hosted on our WordPress.com managed hosting, our capabilities are limited. The primary reason being, we can only investigate and assist with issues on sites we host directly.

    For clarity, our WordPress.com managed hosting provides a fully integrated experience with WordPress.com. Not only does it offer robust performance, but it also includes features like automatic backups, malware scanning, and optimization for speed. For those interested in exploring more about what our managed hosting offers, you can do so here: https://wordpress.com/hosting/

    If you are considering making a switch, we have an easy-to-use migration plugin that can help you transition smoothly to our hosting. It’s designed to make the process straightforward and hassle-free.

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    Nonetheless, since your current site uses the free open-source version of the WordPress software, I’d recommend seeking assistance from the community support forums dedicated to that version. The members there have vast experience with such issues and are in the best position to guide you. You can ask for help and share your query here: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I genuinely hope you find a resolution soon. Best of luck with your website.

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