Website not working

• 

  littlelessonsinc29 · Member · May 23, 2024 at 8:08 pm

  • Copy link
  • Add topic to favorites

  I changed the domain and settings on our website and now i cannot access the login/dashboard at all?

  It was parentingtheawakened.com and now changed to littlelessons.ca

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  deancroyal · Staff · May 23, 2024 at 8:29 pm

  • Copy link

  Hi there – I’ve researched both domains you shared and neither of which are registered here nor are the sites hosted here. There does seem to be something very odd going on with the way you have set up these domains. They seem to be stuck in a sort of infinite loop where parentingtheawakened.com is redirecting to littlelessons.ca and then littlelessons.ca is redirecting on itself.

  Because we do not have your domains or sites on our hosting, there’s nothing more we can do to help unfortunately. I have a few ideas you can pursue.

  1. Undo what you last did, if that’s possible. If it is not possible, you will want to ask for help from the WordPress community support forums.
  2. If you cannot undo what you last did, but there is someone who built this site and set up the domain originally, see if there is a way you can contact them and get their help getting this back on track.
  3. I see that your domains might be pointing to iPage. I found a page which might be a way to contact their support to see if they can offer more direct help. Give that a try.

  I hope you are able to get this corrected soon and without too much additional effort. Best of luck. :)