Website not working – 404 Not Found

  • Unknown's avatar
    truecrimemuseumcouk · Member ·

    Hello,

    Our website http://www.truecrimemuseum.co.uk is down and is not accessable.

    It just says 404 Not Found – The requested URL was not found on this server.

    I would like someone to contact me or my colleagues ASAP [redacted by staff]

    Many thanks,

    Laura Green.

    Site: https://truecrimemuseumcouk.wordpress.com.
    WP.com: Yes
    Correct account: Yes

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Please note that your site at truecrimemuseum.co.uk is not hosted by us at WordPress.com. If you used WordPress on that site, it was using the WordPress.org software and the site was hosted by a different hosting service provider.

    There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.

    We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. Please contact the hosting service provider where you hosted the site so that they can help you with the status of your site. It’s possible your hosting expired or the DNS records need to be updated.

    You can also post on the WordPress.org community support forums for general advice: https://wordpress.org/support/forums

    Regards

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