Website not working after WP 4.7.3 update

  • Unknown's avatar
    missamberfrance · Member ·

    My website has stopped working after the automatic wordpress 4.7.3 update. I can not even log in to the admin page. I get this error:

    Warning: require_once(/home1/missambe/public_html/wp-content/plugins/illdy-companion/widgets/class-widget-parallax.php): failed to open stream: No such file or directory in /home1/missambe/public_html/wp-content/plugins/illdy-companion/illdy-companion.php on line 70

    Fatal error: require_once(): Failed opening required ‘/home1/missambe/public_html/wp-content/plugins/illdy-companion/widgets/class-widget-parallax.php’ (include_path=’.:/opt/php70/lib/php’) in /home1/missambe/public_html/wp-content/plugins/illdy-companion/illdy-companion.php on line 70

    Fatal error: Uncaught Error: Call to undefined function is_user_logged_in() in /home1/missambe/public_html/wp-content/mu-plugins/endurance-page-cache.php:230 Stack trace: #0 /home1/missambe/public_html/wp-content/mu-plugins/endurance-page-cache.php(267): Endurance_Page_Cache->is_cachable() #1 /home1/missambe/public_html/wp-includes/class-wp-hook.php(298): Endurance_Page_Cache->finish(”) #2 /home1/missambe/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array) #3 /home1/missambe/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #4 /home1/missambe/public_html/wp-includes/load.php(677): do_action(‘shutdown’) #5 [internal function]: shutdown_action_hook() #6 {main} thrown in /home1/missambe/public_html/wp-content/mu-plugins/endurance-page-cache.php on line 230

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Fatal error is a wordpress.ORG software install error.

    That site is not on our WordPress.COM servers. You are posting to the wrong support forum.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
    (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

    Some Jetpack solutions are here http://jetpack.com/support/

    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack

    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

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