WEBSITE NOT WORKING PLEASE HELP URGENT!

  • Unknown's avatar
    nolessluxe · Member ·

    Hi, I’m a fashion blogger and my website is not functioning. When I type in my URL into the address bar, I get an HTTP ERROR 505 – ‘The nolessluxe.com is not working, nolessluxe.com is currently unable to handle this request.’ I’m really not certain how to fix this problem or where to even start. Please help a internet influencer retrieve her site so she can continue inspiring girls to overcome their fears and strut around this world in confident style! Thank you!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    nolessluxe.com is is not hosted by wordpress.COM
    it is is a wordpress.ORG software install on paid hosting, hosted by Unified Layer
    IP Address: 66.147.244.179
    Name Servers:
    ns1.bluehost.com
    ns2.bluehost.com

    This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

    Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    Some Jetpack solutions are here http://jetpack.com/support/

    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack

    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    That site is not on our servers and we cannot help you. You are posting to the wrong support forum.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/ and know that many people get confused about the two.

    As you are referring to a site that is not hosted here and must post to the wordpress.ORG support forums, not that the wordpress.ORG login link is here https://login.wordpress.org/

    If you do not have a wordpress.ORG account yet then click Create an account https://login.wordpress.org/register/

    If you have a wordpress.ORG account but have lost the password password click Lost password https://login.wordpress.org/lostpassword/

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