Website Not Working!! Plug-in Error!

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  sarahrizvii · Member · Jul 11, 2016 at 2:43 pm

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  Im getting the below error message every time i try to go to my website:

  Warning: require_once(/home/content/n3pnexwpnas01_data02/83/3270683/html/wp-content/plugins/jetpack/class.jetpack-data.php): failed to open stream: No such file or directory in /home/content/n3pnexwpnas01_data02/83/3270683/html/wp-content/plugins/jetpack/jetpack.php on line 50

  Fatal error: require_once(): Failed opening required ‘/home/content/n3pnexwpnas01_data02/83/3270683/html/wp-content/plugins/jetpack/class.jetpack-data.php’ (include_path=’.:/usr/local/php5_4/lib/php’) in /home/content/n3pnexwpnas01_data02/83/3270683/html/wp-content/plugins/jetpack/jetpack.php on line 50

  I dont know what this means, all i did was click on update plugins and ever since then my website hasn’t been working! I can’t make any changes either. Is there a way to reset this!?

  The blog I need help with is: (visible only to logged in users)

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  bookgirlmn · Member · Jul 11, 2016 at 10:02 pm

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  Hi,
  This support forum is for sites that are hosted with WordPress.com. You are using self-hosted WordPress, which means you’ll need to go to the WordPress.org support forum at https://wordpress.org/support/ post your help request there. You will need to register with a new username at that site, as WordPress.com and WordPress.org are completely separate. Here’s some info about the difference between the two: https://en.support.wordpress.com/com-vs-org/

  If the WordPress.org forum can’t help, you can also look at Jetpack’s support info:
  Some Jetpack solutions: http://jetpack.me/support/
  Jetpack support forum at WordPress.org: http://wordpress.org/support/plugin/jetpack

  Good luck!