Website not working since Bulletproof scanner was used

  • Unknown's avatar
    info67178055 · Member ·

    The website no longer exists after using Bulletproof scanner and I am really concerned.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, I’m sorry you’re having trouble! I’m seeing an Internal Server Error: HTTP ERROR 500.

    If you can’t restore a backup from just before things broke, can you ask your host for help with this? It’s a guide for troubleshooting that particular error message:
    https://wordpress.org/support/article/common-wordpress-errors/#internal-server-error

    Going forward, you’ll want to be sure to use the forums for the free WordPress code, as that’s fairly different from our managed hosting. Here are the major differences, but in short we provide hosting, maintenance, security, support, and spam filtering, as well as real-time backups depending on the plan you use. If you’re interested in moving your site here, let us know your goals with your site, or any questions you have. We can confirm the best plan for your case and recommend your next steps.

    Cheers!

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