website offline

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  manlyhugs · Member · Mar 30, 2022 at 3:55 pm

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  My website is offline. I assume it is Bluehost however my domain isn’t expired yet. I am wondering if WordPress can verify if anything is wrong.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  jamkmak · Member · Mar 30, 2022 at 4:12 pm

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  Hi there!

  Looks like yours is a self-hosted site using WordPress software. This forum we’re in now provides support for WordPress websites that are hosted by WordPress.com.

  Since your site is hosted elsewhere using WordPress software, help is available in the WordPress.org forums or by contacting your hosting provider directly. In this case, it sounds like it might be best to contact Bluehost first:

  https://www.bluehost.com/contact

  For help with your self-hosted WordPress site, you can ask over at the WordPress.org forums here:

  https://wordpress.org/support/

  For more information about the differences between WordPress.com and WordPress.org you can check out this post:

  https://wordpress.com/support/com-vs-org/

  Hope this helps!

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  staff-sheva · Staff · Mar 30, 2022 at 5:31 pm

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  Hi @manlyhugs,

  I’m afraid that we can’t help directly because your manlyhugs.com site is not hosted with WordPress.com. In turn, we’re unable to take a closer look at your site.

  It looks like your host uses the open-source WordPress.org software, which differs from the managed hosting offered on WordPress.com. The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Otherwise, you may want to contact Bluehost for further support.

  I hope that points you in the right direction.