Website or wordpress dashbaord not loading

  • Unknown's avatar

    Hello,

    I launched my website yesterday but today I have gone onto it as a visitor and it wont load, I have tried different ways to connect and i thought maybe I could have look at some issues on the wordpress dashboard and I cant even get to that? Nothing will load for me to have a look into? Has anyone else has this issue before?

    Thanks,
    Denneka

    Site: https://sakurathreads.co.uk.
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

  • Unknown's avatar

    Hi sakurathreads09

    Are you referring to the site https://sakurathreads.co.uk/?

    If yes, then your site is not hosted on WordPress.com. Please contact your hosting provider for this issue. To know more about your hosting provider, please refer to the link below:
    https://www.whois.com/whois/sakurathreads.co.uk

    I have tried opening the site in different browsers and it is loading perfectly on my end.
    To access the WordPress wp-admin dashboard you need to add /wp-admin to your site URL. For example https://sakurathreads.co.uk/wp-admin/

    This forum is not the right place to get help related to Org sites. The main role of this forum is the help the users with the issues related to the .com sites.

    WordPress.org and WordPress.com are two different platforms. For more information on both the platform please refer to the link below: https://wordpress.com/com-vs-org/

    If you are talking about any other site, please let us know.

    Hope this helps

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