Website ownership transfer error

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  srichardlapierre · Member · Apr 26, 2021 at 7:49 pm

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  Hi! I previously contacted you guys to transfer the ownership of my website to my account. The website was registered with a Business plan and a paid domain. Now, when I look at my purchases, it says that I ‘No longer have access to this site and its purchases’. I am quite frankly very stressed out about this since everything was running fine before and I could reach out by chat but now I have no way of contacting someone and I don’t know if we can bring back my access to the website. Please reach out to me.

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  supernovia · Staff · Apr 26, 2021 at 11:25 pm

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  Hi! Are you looking here?
  https://wordpress.com/me/purchases

  I’ve double checked and that is properly connected to this account… also, are you able to reach out over chat at https://wordpress.com/help/contact ?

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  srichardlapierre · Member · Apr 26, 2021 at 11:30 pm

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  Thank you for your answer! Someone was able to reach out to me and was able to correct the transfer error! Everything is fine now!