Website plan paid but still doesn't work

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  mktenactus · Member · Nov 1, 2017 at 7:31 am

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  Dear WordPress Team,

  I have paid 48$ for my website plan 2 weeks ago and the website still doesn’t work. Please help me.

  Best regards

  The blog I need help with is: (visible only to logged in users)

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  simranvijwani · Staff · Nov 1, 2017 at 9:01 am

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  Hi @mktenactus,

  I am tagging this thread with modlook for the attention of the support team.
  Please be patient while someone from the support staff gets back to you on this.
  Subscribe to this thread so you are notified when Staff respond.

  Till then can you please share the site URL you are referring to?

  Thanks!

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  gemmacevans · Member · Nov 1, 2017 at 9:28 am

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  Hi mktenactus,

  I have paid 48$ for my website plan 2 weeks ago and the website still doesn’t work.

  I can see a member of staff recently replied to you in the thread about domain mapping:

  https://en.forums.wordpress.com/topic/renew-expired-domain-88

  The Personal plan also includes email and Live Chat support which you can access from this page in your account:

  https://wordpress.com/help/contact/

  If you let us know what isn’t working we’ll be happy to take a look :)