Website Problem

• 

  mail084b9498b6f · Member · Nov 14, 2020 at 3:58 am

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  My Website can not accessed. (這個網站發生重大問題), Is Anyone kindly help or guide me how to fix it?

  Already Checked:
  1. Memory and disk of My server are both okay and have been checked.
  2. Firewall rules: port 80 and 443 are open for My VM instance and that is good, ports 80 and 443 are for HTTP and HTTPS access for my website
  3. VM public IP is also reachable via ping.

  Error Message:
  [proxy_fcgi:error] [pid 1693:tid 140053137237760] [client 112.200.174.204:5562] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: C

  lass ‘Brizy_Shortcode_AbstractShortcode’ not found in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/brizy-pro/shortcode/post-navigation.php:3nStack trace:n#0 /opt/bitnami/a

  pps/wordpress/htdocs/wp-content/plugins/brizy-pro/autoload.php(36): include_once()n#1 [internal function]: brizy_pro_autoload()n#2 /opt/bitnami/apps/wordpress/htdocs/wp-content/plu

  gins/brizy-pro/main.php(80): spl_autoload_call()n#3 /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php(287): BrizyPro_Main->loadShortcodes()n#4 /opt/bitnami/apps/word

  press/htdocs/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters()n#5 /opt/bitnami/apps/wordpress/htdocs/wp-includes/plugin.php(478): WP_Hook->do_action()n#6 /opt/bitnami/ap

  ps/wordpress/htdocs/wp-settings.php(546): do_action()n#7 /opt/bitnami/apps/wordpress/htdocs/wp-config.php(108): require_once(‘/opt/bitnami/ap…’)n#8 /opt/bitnami/apps/wordpress/ht

  docs/wp-load.php(37): require_once(‘/opt/bitnami/ap…’)n#9 /opt/bitnami…’, referer: https://wenhao-yu.com/

• 

  staff-cara · Staff · Nov 14, 2020 at 5:24 am

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  Hi there,

  https://wenhao-yu.com/ is a site using the self-hosted WordPress.org. These forums are for WordPress.com. These are two different entities (see https://wordpress.com/support/com-vs-org/ for a comparison).

  The forums for WordPress.org are at https://wordpress.org/support/forums/

  Depending on the plan you have with your web hosting provider, they might also be able to help you out with your issue. You can also go to https://wordpress.org/support/ where you’ll find extensive WordPress.org documentation.