Website problem!
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Hallo.
We have a website problem, it has been shut down due to lack of payment, but we have not received any message that it was missing. And now we can neither get on the website nor see it, can you help with that?
Regards Mike from HjertingAuto. -
Hi there, what’s the address of the site involved, so we can make sure you are getting the correct support.
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Hello Mike,
Happy to help you with this.
It should be possible to renew this domain via the purchases page here: https://wordpress.com/me/purchases > click on the domain > click renew.
I hope this helps.
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Hej aleone89
Thanks but when I click on the link it just says I do not have a website yet?
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Hello there,
You could be seeing that because you’re not logged into the account that manages the domain.
If you have access to multiple accounts, you would need to login to the WordPress.com account that controls the domain.
I hope this helps.
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