• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio 
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • WordPress AI Features
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio  
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • WordPress AI Features
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / website query

website query

  • Unknown's avatar
    catgerineholmes · Member · Aug 20, 2021 at 7:54 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    I have two accounts opened with yourselves. I need to cancel this one as my website is set up in my other account under email address (email visible only to moderators and staff).

    Even though the domain I purchased with GoDaddy was catherineaholmes.com. my domain in the other account with you is catherineholmes18.com. Can I go ahead and cancel this account so as I am not using this account.

    The email address for this account is (email visible only to moderators and staff).

    The other account I have with you is set up with the email address of (email visible only to moderators and staff).

    I can cancel the GoDaddy domain of catherineaholmes.com as I am not using that. I can phone them next week when this account is closed.

    You might let me know the position.

    Many thanks
    Catherine

    Site: (email visible only to moderators and staff).
    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Unknown's avatar
    supernovia · Staff · Aug 20, 2021 at 10:33 pm
    • Copy link Copy link

    Hi, yeah you can close this account; no problem:
    https://wordpress.com/support/close-account/

    If you’re interested in using catherineaholmes.com instead of catherineholmes18.com as your main address, we can help with that. Just let us know. You can even log into the other account first and then update us here.

  • Unknown's avatar
    catherineholmes18 · Member · Aug 25, 2021 at 9:09 pm
    • Copy link Copy link

    Thanks for your reply,

    I have deleted the other account so I would like my current website transferred to my domain catherineaholmes.com.

    Can you let me know the update.

    Many thanks

  • Unknown's avatar
    staff-blorbo · Staff · Aug 25, 2021 at 10:42 pm
    • Copy link Copy link

    We have two ways to use a domain you already own with a site here at WordPress.com:

    Mapping allows you to keep the domain registered with your current domain registrar and direct it to your WordPress.com site: https://wordpress.com/support/domains/map-existing-domain/

    A transfer would allow to manage both your site and domain from the same place: https://wordpress.com/support/move-domain/incoming-domain-transfer/

  • The topic ‘website query’ is closed to new replies.

Tags

  • close account
  • other user
  • wpcomhelp

About this topic

  • In: Support
  • 4 participants
  • 3 replies
  • Last activity 5 years
  • Latest reply from catgerineholmes

Have a question?

Get in touch
Back to Top

Couldn't find what you needed?

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • WordPress AI Features
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions