Website Questions

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  emilykb27 · Member · Jan 22, 2024 at 8:46 pm

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  Are all communications with WP in chat and email or can we get a conference call as I need my business partner involved in this conversation?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-oikake · Staff · Jan 23, 2024 at 1:32 pm

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  Hi,

  We offer support via live chat or email. We currently don’t have phone support, as our everyday conversations with WordPress.com users require frequent reference to web links, and chat and email make the process a lot easier.

  The free plan has support through forums. The Starter plan has email support and Explorer or higher plans have real-time live chat support. You can read more about all of these here:

  

  Contact WordPress.com Support

  in WordPress.com Support

  5 min read

  If you need help with any aspect of WordPress.com, this guide will show you how to find support. Access to Support You can avail of different levels of support depending on your plan: PlanPublic ForumsEmailLive ChatFree✅Starter (Annual)✅✅Starter (Monthly)✅✅Explorer (Annual)✅✅✅ (Monday – Friday)Explorer (Monthly)✅✅Creator & Entrepreneur (Annual)✅✅✅ (Monday – Sunday)Creator & Entrepreneur

  Hope this helps. If you need further assistance with this, don’t hesitate to let us know!