Website reactivation

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  functionalhealth4udda925e2a6 · Member · Jan 19, 2020 at 5:01 pm

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  I have a website that I can see when I put the address up on the web. Apparently, my credit card info was expired and when I go to ‘My Site’ my website is not accessible. How can I access my website to add and/or make changes?

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  staff-mckluskey · Staff · Jan 20, 2020 at 10:50 am

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  Hi there!

  What’s the address of the site you’re trying to access?

  There are no sites or subscriptions under the account you’re writing us from so it makes me think that you have another WordPress.com account (using a different email address).

  You’ll want to access the correct account to be able to manage your site.

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  functionalhealth4udda925e2a6 · Member · Jan 20, 2020 at 3:23 pm

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  Here’s the website address:

  Wellness Services

  What account is this website attached to? How do I get into this account?

  Thank you,
  Jerry Fujiwara

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  supernovia · Staff · Jan 20, 2020 at 5:26 pm

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  Can you log out, then log back in with the email address that got a card expiration notice? That will be the correct account.