Website recovery

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  gregg102331445 · Member · Jun 7, 2018 at 5:04 pm

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  I created a website called SoulsticeRun.com through WordPress and used an outside webmaster for the content update. I no longer use that same webmaster and now I don’t see the website available. It was a re-direct from Southfieldsummersoulstice.com which asks me for a cPanel log in, which I don’t know the log in credentials and it doesn’t allow for Forgot Password. Is there anyone at WordPress I can talk to, to help me through recovery? Thank you

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  timethief · Member · Jun 7, 2018 at 5:07 pm

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  soulsticerun.com is hosted by GoDaddy.com
  Name Servers:
  ns18.domaincontrol.com
  ns17.domaincontrol.com

  southfieldsummersoulstice.com is hosted by GoDaddy.com
  Name Servers:
  ns10.domaincontrol.com
  ns09.domaincontrol.com

  WordPress.COM hosted sites and WordPress>ORG software installs on paid hosting have different logins and different support documentation. Unfortunately, you are posting to the wrong support forum. We provide support only for WordPress.COM hosted sites on our servers and your site is not among them. WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/

  For hosting issues contact your web host. For software issues post to the WordPress.ORG support forums.

  The wordpress.ORG support forum is at http://wordpress.org/support.
  The wordpress.ORG login link is here https://login.wordpress.org/
  If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.